Does it really cost $501 to unlock a bedroom door?

JACKSONVILLE, Fla. -- Frances Gill depends on a walker to get around and being an oxygen user, she keeps her medications nearby in her bedroom. 

"My nebulizer and the other things I have to take are there," she said.

Early in October, Gill returned home from church and discovered her bedroom door was locked. After several attempts to get to open and couldn't she panicked.

"I called a friend, she couldn't come over," said Gill. "I told her I feel like taking an axe and breaking the door down." 

Instead she turned to the phone book and found a company listed as Affordable Locksmith Services.

"I kept telling him my medicine is in there and I need it," said Gill. "And I asked him how much are you going to charge me?"

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All lanes of Mathews Bridge re-open

JACKSONVILLE, Fla. -- Drivers all across the city got a surprise when they woke up Tuesday morning.

On September 26, a Navy cargo ship called the USNS First Lt. Harry L. Martin hit the center span of the Mathews Bridge.

Damage was estimated at $3 million and was so significant the bridge closed for more than a month.

The contractor, Superior Construction, worked around the clock on repairs.

The Florida Department of Transportation announced the Mathews would reopen after evening rush hour on Tuesday, October 29.

But unknowingly to almost everyone, traffic started moving across westbound lanes of the bridge around 5:30 a.m.

It unfolded live during Good Morning Jacksonville, which was first to inform people about the reopening.

A construction worker on scene confirmed the inspector had given the final all clear for the bridge to reopen earlier than expected.

Eastbound traffic resumed closer to 6:00 a.m.

Men wanted for Arlington armed robbery

JACKSONVILLE, Fla. - Two robbery suspects caught on surveillance video are wanted by the Jacksonville Sheriff's Office.

A victim was putting air his tire at the Shell gas station in the 1500 block of Cesery Boulevard, when two suspects rushed out from behind a nearby fence and threatened him with a handgun, according to JSO.

The victim handed over cash, a cell phone and car keys. The suspects fled on foot from the scene of the crime.

Both suspects were described as males between the ages of 25 to 30-years-old, about 5-foot-6 to 5 foot-8-inches tall and weighing about 150 to 160 pounds.

One of the suspects was slightly shorter than the other, wearing all dark clothes, and was clean shaven.

The second suspect wore a beard and was wearing a black and red baseball cap, red and black sneakers, and had gold teeth.

Five holiday scams to avoid

JACKSONVILLE,Fla. -- It may seem difficult to talk about holiday scams during the month of October, but if you've been into the major stores they're ready for the Christmas holidays and so should you.

These are five holiday scams to avoid:

The Greatest online deal

Greatest is a read flag word. Examine who is making the claim. How long has the business been around? Is the product available elsewhere? Always check with to see if there's a history.

Don't fall for the must have gadget/toy

Every holiday season there's a popular toy/gadget and the store sells out of it. Then it ends up on websites like Craigslist or eBay at a much higher price. If you must have buy from a local seller, someone you can meet in person to examine the product and make the deal.

Don't become the victim of Identity Theft

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Teen shot and killed in Arlington identified

JACKSONVILLE, Fla. -- Police have identified the teen shot and killed in Arlington Friday night.

Leroy Jerome Jackson, 18, was found shot in the 1000 block of Underhill Drive by patrol officers with the Jacksonville Sheriff's Office who responded to reports of shots fired.

Jackson was transported to UF Health Jacksonville where he was pronounced deceased as a result of his injuries.

Jackson lived in the Spanish Oaks Apartments, less than a mile from where he was found by police.

Anyone who has any information about this homicide is asked to contact the Jacksonville Sheriff's Office at 904-630-0500.

To remain anonymous and receive a possible reward up to $3,000, contact Crime Stoppers at 1-866-845-TIPS.

Man shot and killed overnight in Arlington

JACKSONVILLE, Fla. -- A man was shot and killed early Saturday morning in Arlington.

Police responded to reports of a person shot in the 1000 block of Underhill Drive around 1 a.m.

According to the Jacksonville Sheriff's Office, the unnamed victim was taken to UF Health Jacksonville where he died as a result of his gunshot wounds.

The victim is described as a male, about 18 to 25-years-old, according to JSO.

There are no suspects in custody and detectives are interviewing witnesses at this time.

Anyone who has any information about the shooting is asked to contact the Jacksonville Sheriff's Office at 904-630-0500.

To remain anonymous and receive a possible reward up to $3,000, contact Crime Stoppers at 1-866-845-TIPS.

Mayor, officials' London trip costs taxpayers nearly $20,000 so far

JACKSONVILLE, Fla. - A First Coast News investigation shows the City of Jacksonville has spent nearly $20,000 on a week-long trip to Europe.

The investigation has also revealed that the cost will go up even higher once receipts from the trip are processed.

Right now, Mayor Alvin Brown, City Council President Bill Gulliford and Economic Development Chief Ted Carter are in London, England.

They are spending the week attending business meetings set up in part by Jaguars owner Shad Khan.

The game plan is to try and bring new, international business to the River City.

First Coast News has confirmed there are more than 20 different companies the city is meeting with. One of them is Deutsche Bank.

Leaders will also be attending the Jaguars game in London against the San Francisco 49ers at Wembley Stadium on Sunday.

First Coast News obtained multiple pages of travel documents from the city to conduct its investigation.